Frequently Asked Questions (FAQs):

Do you offer free shipping?

All products exclude shipping costs. We have happy customers from all over the world and use advanced shipping algorithms to optimize all packages and provide the lowest cost to our customers.

 

Do you accept returns?

Due to the nature of our items (customized items), we currently do not accept returns. 

 

Where is my package?

We do our very best to ensure orders are shipped out in a timely manner. Once the package has shipped, it is beyond our control. Depending on the shipping option selected, expected delivery times will vary. We encourage all customers to purchase tracking for their orders and will not be held responsible for lost packages that were shipped without tracking. **Please take into consideration it is now the Holiday season and there may be delays.**

 

What type of plastic are the holders made from?

All holders are made from high quality North American made PLA plastic. PLA stands for Poly Latic Acid, it is: plant based, non toxic, and biodegradable which makes it the best choice for oil organization and the planet!

 

Do you offer bulk pricing for large orders?

Yes, please contact us for details

 

Question not answered here? Please contact us and we will be happy to help!